10 Best Cloud CRM Software October 2016

By November 13, 2016

A cloud-based customer relationship management (CRM) software package allows clients to track leads more efficiently and handle an array of customer service tasks from one location. A top cloud CRM application, moreover, would be a beloved addition to any sales’ arsenal because of its ability to streamline the most efficient leads in real-time. Any one of those cloud CRM software packages makes business much easier than it was just a decade ago. Marketers no longer have to rely on tedious spreadsheets and guesswork to determine the best leads and the most pressing customer relations tasks. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process

OroCRM

 

Los Angeles, California

#1 of 10 Leading Cloud CRM Software of 2016 – OroCRM is a customer-centric CRM software in the cloud, loaded with tools to streamline a helpdesk and improve customer happiness. OroCRM handles multi-channel environments with ease. From support ticketing to internal engagement, this is software designed to help your team perform their best while also benefiting customers and sales numbers. OroCRM has gamification features to boost sales, automation to speed support processes, and dynamic reporting to track and improve performance. The company operates in several time zones across the globe to provide support when you need it.

 



 

 

Bullhorn

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Bullhorn

 

Boston, Massachusetts

#2 of 10 Top Cloud CRM Applications of 2016 – The intuitive cloud CRM software from Bullhorn helps a company’s sales and customer experience teams do what they do best, with feature-rich database to keep things powered. Bullhorn adds value with features that help maintain and build relationships. The team gets clued into potential weaknesses in order to improve over time, with simple and helpful tips automated by Bullhorn. The cloud-based CRM is fully optimized for mobile so all the useful data and insights are always a click away on any device. Bullhorn cloud CRM essentially turns your customer database into a dynamic asset that fuels and motivates sales.

 

 

 

Nutshell CRM

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Nutshell CRM

 

Ann Arbor, Michigan

#3 of 10 Leading Cloud CRM Applications of 2016 – Nutshell is cloud-based CRM software built for small and growing businesses. Seeking to help businesses operate and engage customers more intelligently and efficiently, Nutshell offers all the popular CRM features in a very user-friendly interface. The software is compatible with popular apps including Google Apps, Dropbox, Mailchimp, and more, making it easy to integrate with existing systems. Nutshell offers three service levels and a discount for annual subscriptions. The basic version offers all the expected customer management featuers, while pro-grade Nutshell provides further automation and reporting.

 

 

BPM Online CRM

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BPM Online CRM

 

Boston, Massachusetts

#4 of 10 Top Cloud CRM Applications of 2016 – BPM Online started as a European startup company just 12 years ago with only five employees, and they have since used their exceptional experience and talent to grow the firm from a small boutique agency to a powerhouse of international digital marketing and business management tools. One of their most popular products in BPM Online CRM, which is a comprehensive customer relations management suite that works to bring your communications into check while keeping them as positive and engaging as possible. The goal is to increase productivity and revenue by removing tedious responsibilities from those who should be focusing on more important tasks.

 

 

Agiloft

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Agiloft

 

Redwood, California

#5 of 10 Top Cloud CRM Software of 2016 – Agiloft is one of the most powerful CRM (Customer Relationship Management) platforms that is available for businesses in the United States of America. This technology includes many helpful enterprise features such as contract management, database organization, workflow optimization and more. Agiloft is optimized to work well with other closed source software that is published by some of the world’s leading IT companies like Google and Oracle. This platform can be used to extract data from external sources like email accounts and social media profiles. Agiloft is also designed to work well when it’s configured on web hosts and servers that run on Linux or Apache.

 

 

 

Agiloft

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Agiloft

 

San Ramon, California

#6 of 10 Best Cloud CRM Solutions of 2016 – Five9 has cloud-based CRM software covered, integrating with SalesForce, Oracle, Zendesk and other leading software. The company’s full suite of contact center software and marketing products makes Five9 a top choice among cloud CRM providers. Five9 helps businesses of all sizes reduce overhead by eliminating the need for costly equipment in favor of cloud solutions, while streamlining the CRM process along the way. Service packages are available for both small business and enterprise needs. In effect, Five9 merges the customer experience with CRM software seamlessly, at scale, and with the agility of the cloud.

 

 

InfoFlo

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InfoFlo

 

Toronto, Canada

#7 of 10 Best Cloud CRM Solutions of 2016 – InfoFlo is a customer relationship management software developer that is primarily known for integrating the functionality of their systems with the cloud. By designing their software to primarily be cloud-centric, InfoFlo has managed to position itself in the industry as one of the leaders on cloud-based customer relationship management software design. In addition to developing a reputation for building high-quality software platforms for their services, InfoFlo is also known for being highly results-driven. By studying the metrics gained from their programs, InfoFlo is able to effortlessly streamline its platforms and ensure that they’re always on the cutting edge of technology.

 

 

 

TeamSupport

 

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TeamSupport

 

Dallas, Texas

#8 of 10 Best Cloud CRM Solutions of 2016 – TeamSupport is a customer relationship management software developer that regularly designs its products and services to incorporate many of the features that can only be integrated thanks to the cloud. As a cloud-based customer relationship management software developer, TeamSupport has made a name for itself as a leader in exploring online functionality for data management tools and services. Through its experimentation with different features and cloud-based functionalities, TeamSupport has managed to design a customer relationship management system that addresses many of the modern issues that companies face in attempting to network and maintain a database of sales leads.

 

 

 

Infusionsoft

 

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Infusionsoft

 

Chandler, Arizona

#9 of 10 Leading Cloud CRM Solutions of 2016 – Infusionsoft is a customer relationship management tool made for small businesses. For 15 years, the software has been helping small businesses succeed. This tool helps companies capture more leads and improve conversion rates. Infusionsoft helps with the collection of customer contact information using online forms and automation. The software analyzes customer behavior to show which customers are most likely to buy at any given time. Seamless shopping and sales follow-up are also perks of the software. Hundreds of thousands of companies have put Infusionsoft to good use in their businesses.

 

 

 

mHelpDesk

 

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mHelpDesk

 

Fairfax, Virginia

#10 of 10 Leading Cloud CRM Software of 2016 – mHelpDesk’s CRM software is designed to make the process of mobile field service management less time-consuming. With less time needing to be invested into the manually organizing the business, owners can potentially use the newly acquired free time to address more pressing priorities instead. The CRM software’s features have made it the most positively-reviewed field service software in the past nine years. Since its creation, over 10,000 companies in over 50 different field service industries have used mHelpDesk for higher productivity. Before committing to a purchase, the CRM software can be sampled in a free trial to get a feel for the features.

Special Recognitions

 

 

 

Marketo

 

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Marketo

 

San Mateo, California

Marketo’s cloud CRM software is designed to act as a platform that companies of all sizes can use to automate their marketing essentials. The software is meant to make the results of every important marketing aspect as measurable as possible, ideally giving the business owner an optimized level of insight into the most urgent areas for improvement. The specific directives that Marketo’s software is meant to cover are lead management, email marketing, consumer marketing, customer base marketing, and mobile marketing. The clients that Marketo offers its services to include both small businesses looking to enhance their growth and large enterprises with an established presence.

 

 

The 10 Best CRM Analytic Review

10 Best Network LLC and the 10 Best CRM (DBA) team is made up of individuals who have worked in online branding & CRM for years. Our team has worked to create an algorithmic application which rates and reviews the best CRM software based on a number of qualitative and quantitative ranking points. With the exception of some outstanding software which are given month-by-month fee exemptions, positions on 10 Best CRM’s lists are granted to companies which have entered themselves through our fee-based submission form located on our website at http://www.10bestcrm.com/software/submit/. These fees are required to keep our platforms running, allowing us to continually search for high-performing companies in the industry. The 10 Best CRM Analytic Review Algorithm includes services offered, client research, online research, customer reviews, previous accolades, traffic ratings, proprietary analytics, and variable registration fees, among other ranking resources, but ultimately…
THESE REVIEWS ARE DERIVED FROM THE OPINIONS OF OUR EMPLOYEES.


The 10 Best CRM Ranking Criteria

The 10 Best CRM reviews and ranks the best CRM software based on a number of qualitative and quantitative ranking points. Rankings are determined using our 10 Best CRM Analytic Review Algorithm to analyze internal research, online research, reviews, previous accolades, traffic and other CRM rankings, proprietary analytics, and other ranking sources, as well as the variable payment amounts of listing fees. Positions on the 10 Best CRM lists are granted only to those companies in our Customer Relations Management Directory who have paid monthly listing fees. The payment of listing fees does not guarantee a company any specific ranking position, though it is a factor and generally helps solutions achieve improved positioning.


Be aware that despite our research and analysis, the 10 Best CRM Analytic Review should be considered to be strictly subjective opinions. The 10 Best CRM Analytic Review provides our team with an organized way to evaluate the software which we believe to be among the top preformers and create an opinion based on that evaluation. It is impossible to define a clear cut best CRM and customer relationship management software, as it is a matter of subjective preference, and some solutions are better fit to certain tastes and opinions. As a result, there is no way to define any as the objective top performer.

 

Our research, analytics, and reviews lead us to our opinion of the Best CRM Software. These reviews should be seen strictly as opinions based on research, but in order to choose a software well-suited to you, you MUST perform your own due diligence in order to come to well-informed decisions of your own

 

As our process for analysis is how we differentiate The 10 Best CRM Analytic Review from other sites, our ranking system is carefully guarded secret and is to remain proprietary. With that in mind, we can disclose that our team enters details and statistics about each CRM software into our algorithmic program. The application allows us to sort and compare the companies based on individual or an aggregate of variables.


IMPORTANT LEGAL INFORMATION:

– We have not analyzed every CRM or customer relationship management software in the world or even in any single country. The 10 Best CRM Analytic Review features only software which have been submitted through our fee-based registration process. While 10 Best CRM has included large numbers of CRM software in our directory, there are a great many which we have yet to analyze. Our goal is review the best companies, and we hope to perpetually allow our directory and analysis to grow as a result. If you have or know of an CRM software which you would like included, please submit it through our Submit Your Software page.

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*Adding research & review levels will not necessarily result in a better ranking, but the variable entrance fee does play a part in where a company ends up in the ranking.

– Not all variables included in our analysis are shown on this page or website, and each is assigned a different weight in the algorithm.

 

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